HRIC Services & Contact List
The following is a list of HRIC services and service categories with contact information for each. If you can't find what you're looking for or have general questions, contact us at 303-871-7420 or AskHRPartners@shichengjigou.net.
For Information Regarding |
Website & Email |
Phone |
Benefits Advocate Team (General Questions, Explanation of Benefits, Prescription Challenges, Claim Issues, Difficult Situations) |
833-355-8939 (Monday-Friday 7am-5pm MTS) |
|
Benefits - Enrollment Questions |
833-355-8939 (Monday-Friday 7am-5pm MTS) |
|
Benefits - Dental |
800-610-0201 | |
Benefits - Flexible Spending Accounts (FSA) |
Rocky Mountain Reserve FSA | 888-722-1223 |
Benefits - Health Savings Plan (HSA) |
Rocky Mountain Reserve HSA | 888-722-1223 |
Benefits - Life and AD&D Insurance |
1-800-362-4462 1-800-225-5695 |
|
Benefits - Medical |
800-244-6224 (Coverage & Claims) 1-800-997-1654 (Customer Service) |
|
Benefits - Retirement | 1-800-842-2252 | |
Benefits - Vision |
866-723-0514 |
|
COBRA |
888-722-1223 888-806-5042 |
|
Compensation Guidelines |
Compensation Website |
303-871-7420 Option 7 |
Disciplinary Action |
Contact Your HR Partner |
303-871-7420 Option 4 |
Employee Assistance Program |
Username: Universityofdenver |
1-800-881-5462 |
Employee Dispute Resolution |
Contact Your HR Partner |
303-871-7420 Option 4 |
Employee Relations |
Contact Your HR Partner |
303-871-7420 Option 4 |
Employment Services - I-9 Processing | 303-871-7420 Option 1 | |
Employment Services - Name Changes, Job Changes, Personnel Records |
Employmentservices@shichengjigou.net | 303-871-7420 Option 1 |
Exit Interviews |
Contact Your HR Partner |
303-871-7420 Option 4 |
Grievances |
Contact Your HR Partner |
303-871-7420 Option 4 |
Job Descriptions |
Contact Your HR Partner |
303-871-7420 Option 4 |
Development, Training, & Mentorship Program |
303-871-7420 Option 6 | |
Leaves of Absence (Short Term, Long Term, Parental Leave, FMLA) |
303-871-7420 Option 3 |
|
Onboarding New Employees |
303-871-7420 Option 6 | |
Overtime Issues |
Contact Your HR Partner |
303-871-7420 Option 4 |
Performance Issues & Separations |
Contact Your HR Partner |
303-871-7420 Option 4 |
Performance Management |
303-871-7420 Option 5
|
|
Pregnancy, Lactation Rooms & Family Resources | 303-871-7420 Option 3 | |
Reclassifications |
Contact Your HR Partner |
303-871-7420 Option 4 |
Recruiting/Talent Acquisition (job postings, advertisements, background checks, interview tools) |
Jobs@DU |
303-871-7420 Option 5 |
Retiree Benefits |
Retiree Benefits & DU Retirees Association |
303-871-3268 |
Separations | 303-871-7420 Option 4 | |
Talent@DU & Training |
303-871-7420 Option 6 |
|
New Hire Orientation |
303-871-3517 Option 6 |
|
Unemployment Compensations |
Contact Your HR Partner |
303-871-7420 Option 4 |
Verification of Employment |
Click for more information |
800-367-5690 Employer Number 19011 |